Maricert Marine Certification and Accreditation

1 May 2025

Privacy Policy

1. INTRODUCTION

Maricert Maritime Certification Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website (https://maricert.com), interact with our services, or communicate with us.
This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Maricert Maritime Certification Ltd is registered with the Information Commissioner’s Office (ICO) under registration number ZB8953990.

2. Company Information

3. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Full name, title, date of birth
  • Contact Data: Email address, telephone number, postal address
  • Technical Data: IP address, browser type, device information, and access logs
  • Usage Data: Information about your activity on our platform, including accessed pages and resources
  • Profile Data: Username, password, preferences, survey responses, feedback
  • Marketing Data: Your preferences in receiving communications and promotional material

4. How We Collect Personal Data

We collect personal data through the following methods:

  • Direct interactions: when you complete forms, register for courses, contact us, or subscribe to services
  • Automated technologies: through cookies, server logs, and similar tracking technologies
  • Third-party sources: including payment processors, analytics tools, and support services

5. Lawful Basis for Processing

We only process your personal data when permitted by law. Our lawful bases may include:

  • Consent — when you have given explicit permission
  • Contractual necessity — when processing is required for delivering a service you have requested
  • Legal obligation — where we must comply with applicable laws and regulations
  • Legitimate interests — where we pursue our business operations and improve our services, provided that your rights do not override such interests

6. How We Use Personal Data

We use your personal data to:

  • Provide access to our online platform, courses, and certification services
  • Process course registrations and payments
  • Communicate with you regarding services, updates, and support
  • Send newsletters and marketing content (where consent has been provided)
  • Monitor and improve our website and services
  • Comply with legal, regulatory, or law enforcement requirements

7. Data Sharing

We may share your personal data with:

  • IT and system administration providers
  • Hosting services and learning management systems
  • Payment processing partners (e.g., Stripe)
  • Professional advisers, regulators, and public authorities (if required by law)

We do not sell your personal data under any circumstances.

8. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK-approved Standard Contractual Clauses (SCCs)
  • Transfers to jurisdictions with an adequacy decision by the UK Government
  • Binding corporate rules or equivalent safeguards

9. Data Security

We implement strict technical and organisational measures to secure your personal data, including:

  • Encryption and secure server infrastructure
  • Access control policies and authentication protocols
  • Regular review and monitoring of systems for vulnerabilities

10. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Contractual service provision
  • Legal and regulatory obligations
  • Dispute resolution and audit purposes

Retention periods are defined in our internal data retention policy and depend on the nature of the data and applicable legal requirements.

11. Your Rights

Under the UK GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate or incomplete data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing of your data
  • Right to object to processing in certain circumstances
  • Right to data portability
  • Right to withdraw consent at any time, where processing is based on consent

To exercise any of your rights, contact us at maricert.certification@gmail.com or via the Support Portal.

12. Cookies

We use cookies to enhance your experience and analyse traffic. For more information, please review our Cookie Policy.

13. Changes to This Policy

This Privacy Policy may be updated periodically to reflect legal or operational changes. The latest version will always be available on our website, and significant changes will be communicated to you where appropriate.

If you have any questions or concerns about how we handle your data, please contact:
Data Protection Contact
Email: maricert.certification@gmail.com
Support Portal: https://maricert.eduonline.io/