Maricert Marine Certification and Accreditation

2 May 2025

TERMS AND CONDITIONS OF ENROLMENT
(PUBLIC OFFER AGREEMENT)

This legally binding document constitutes a Public Offer Agreement (hereinafter referred to as the "Agreement") between Maricert Maritime Certification Ltd (a company registered in England and Wales under company number 16424399, with its registered office at Dalton House, 60 Windsor Avenue, Merton Abbey, London, SW19 2RR, United Kingdom) (hereinafter referred to as the "Provider", "Maricert", "we", "us", or "our") and any individual or entity who registers for, accesses, or purchases any course, program, or related service via the domain https://maricert.com and associated platforms, including https://maricert.eduonline.io/ (hereinafter referred to as the "Student", "you", "your", or the "User").
Your access to and use of the educational content and services provided by Maricert Maritime Certification Ltd signifies your unreserved acceptance of the terms and conditions set out herein. This Agreement shall take immediate and binding effect upon your purchase or registration.

1. PROVIDER DETAILS

  • Company Name: Maricert Maritime Certification Ltd
  • Company No: 16424399
  • UKPRN: 10098283
  • ICO Registration No: ZB8953990
  • Registered Office: Dalton House, 60 Windsor Avenue, Merton Abbey, London, SW19 2RR, United Kingdom
  • Contact Email: maricert.certification@gmail.com
  • Support Portal: https://maricert.eduonline.io/

2. LEGAL NATURE AND STATUS OF COURSES

  • 2.1. The educational services provided by Maricert are offered as non-formal, supplementary online learning opportunities.
  • 2.2. These courses do not constitute formal education, regulated qualifications, or government-recognised academic credentials within the meaning of the Education Act 1996 or the Further and Higher Education Act 1992.
  • 2.3. Completion of any course does not result in the issuance of an Ofqual-regulated award, nor does it guarantee employment, professional licensing, or access to regulated occupations.
  • 2.4. These courses are not accredited by any governmental or academic authority unless explicitly stated otherwise.

3. NON-REFUNDABLE DIGITAL CONTENT POLICY

  • 3.1. In accordance with Regulation 37 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (Statutory Instrument 2013 No. 3134), by initiating a purchase and subsequently receiving access to any digital course materials, you acknowledge that your right to cancel is forfeited.
  • 3.2. Upon delivery of digital content (including but not limited to course modules, documents, videos, assessments, and certificates), no refund shall be due.
  • 3.3. Your agreement to this condition is explicitly confirmed by selecting the confirmation checkbox or proceeding to payment during checkout.

4. LIMITATION OF LIABILITY

  • 4.1. The Provider shall not be liable under any circumstances for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of income, loss of opportunity, or reputational damage arising from the use of or inability to use the course materials.
  • 4.2. All services and content are provided on an "as is" and "as available" basis without warranties or conditions of any kind, whether express, implied, statutory, or otherwise.

5. DISCLAIMERS AND NO GUARANTEE OF OUTCOMES

  • 5.1. We expressly disclaim any warranties relating to educational outcomes, career advancement, or skill acquisition.
  • 5.2. The User accepts full responsibility for their own learning progress, including comprehension, engagement, and application of course content.

6. INTELLECTUAL PROPERTY RIGHTS

  • 6.1. All course materials, including text, images, videos, graphics, audio, and documents, are the exclusive property of Maricert Maritime Certification Ltd and protected under the Copyright, Designs and Patents Act 1988 and international copyright treaties.
  • 6.2. Unauthorised reproduction, republication, distribution, or modification of content, in whole or in part, is strictly prohibited.

7. NON-TRANSFERABILITY OF LICENCE

  • 7.1. Access credentials are granted solely to the registered User and may not be shared, resold, or transferred under any circumstances.
  • 7.2. Breach of this provision shall result in immediate suspension or termination of access without compensation.

8. FORMATION OF CONTRACT AND ELECTRONIC CONSENT

  • 8.1. By selecting the acceptance checkbox and completing payment, you acknowledge and agree that this Agreement is legally binding and enforceable under the Electronic Communications Act 2000.
  • 8.2. No physical signature shall be required.

9. PAYMENT TERMS

  • 9.1. All payments shall be made in British Pound Sterling (GBP) through the authorised payment methods listed on our website.
  • 9.2. Invoices are issued automatically upon successful payment.

10. USER RESPONSIBILITY FOR LEGAL COMPLIANCE

  • 10.1. The User is solely responsible for ensuring that use of our courses and services does not contravene any laws or professional requirements applicable in their jurisdiction.

11. FORCE MAJEURE

  • 11.1. Maricert shall not be liable for any failure to perform its obligations caused by events beyond its reasonable control including, but not limited to, natural disasters, cyberattacks, pandemics, labour disputes, or governmental actions.

12. TERMINATION OF ACCESS

  • 12.1. The Provider reserves the right to suspend or permanently revoke access to any course or service without refund in cases of misconduct, breach of terms, or unauthorised use.

13. CERTIFICATE ISSUANCE AND CONDITIONS

  • 13.1. Certificates of completion are issued only upon full completion of all course modules and assessments.
  • 13.2. The Provider reserves the right to deny or withdraw certification in cases of identity fraud, plagiarism, or academic misconduct.

14. GOVERNING LAW AND JURISDICTION

  • 14.1. This Agreement shall be governed by and interpreted in accordance with the laws of England and Wales.
  • 14.2. All disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. ACCESS DURATION

  • 15.1. Access to the purchased course shall be granted for a fixed period of twelve (12) months from the date of successful payment.
  • 15.2. Upon expiry of this period, access shall be automatically revoked, regardless of whether the course has been completed. No further access, downloads, or support shall be provided beyond this timeframe unless otherwise agreed in writing.
  • 15.3. Extensions may be granted solely at the discretion of the Provider and may be subject to additional fees.

16. PERSONAL DATA PROCESSING AND CERTIFICATE REGISTRATION

  • 16.1. By enrolling in any course, you expressly consent to the collection and processing of your full name, email address, and course activity for the purposes of issuing personalised certificates of completion.
  • 16.2. You also consent to the inclusion of your name, certificate number, and completion date in the internal certificate validation database maintained by Maricert Maritime Certification Ltd
  • 16.3. Personal data shall be processed in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). For further details, refer to our Privacy Policy

17. THIRD-PARTY TOOLS AND SERVICES

  • 17.1. Certain features or content within the course platform may rely on third-party services, such as video hosting providers, analytics, learning management systems, and communication tools.
  • 17.2. The Provider shall not be liable for any disruptions, data loss, unavailability, or malfunctions caused by such third-party platforms.
  • 17.3. Use of such third-party tools is also subject to the respective terms and policies of those providers.

18. ORGANISATIONAL ACCOUNTS AND COMPLIANCE

  • 18.1. Where access to the course is granted via a business, employer, training organisation, or group subscription, the contracting entity shall be responsible for ensuring that all individual users comply with these Terms.
  • 18.2. The Provider reserves the right to audit access logs and completion data to ensure compliance, and may suspend or revoke access in the event of misuse.

19. DISCLAIMER OF WARRANTIES

  • 19.1. The Provider makes no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, reliability, suitability, or availability of any course or service.
  • 19.2. The Provider disclaims any implied warranties of merchantability or fitness for a particular purpose to the fullest extent permitted by law.

20. NO PARTNERSHIP OR AGENCY

  • 20.1. Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship between the User and the Provider.
  • 20.2. The User shall not represent themselves as an agent of the Provider or purport to bind or represent the Provider in any way.

21. NO ACADEMIC CREDIT

  • 21.1. Completion of any Maricert course does not confer academic credit within the meaning of the Framework for Higher Education Qualifications in England, Wales and Northern Ireland (FHEQ).
  • 21.2. Certificates issued are for personal and professional development purposes only.

22. THIRD-PARTY ACCREDITATION DISCLAIMER

  • 22.1. Unless explicitly stated otherwise, Maricert courses are not accredited, endorsed, or officially recognised by any regulatory body, government authority, or professional association.

23. RECORDS AND VERIFICATION

  • 23.1. The Provider retains records of enrolments, course progression, test results, and certification issuance for internal administration and verification purposes.
  • 23.2. These records may be used for authenticity verification in response to third-party requests when legally justified.

24. CODE OF CONDUCT

  • 24.1. Users must conduct themselves respectfully and professionally in all interactions, including forums, live sessions, or communications with staff.
  • 24.2. Abusive, discriminatory, or disruptive behaviour may result in suspension or termination of access.

25. PLATFORM AVAILABILITY

  • 25.1. While the Provider endeavours to maintain continuous access to its services, no guarantee is made regarding uninterrupted or error-free access.
  • 25.2. Scheduled maintenance or technical interruptions may occur without prior notice.

26. PROHIBITED USE

  • 26.1. Users shall not:
    • Copy, distribute, or resell course content;
    • Circumvent access controls or security features;
    • Submit plagiarised or fraudulent assessments;
    • Provide false or misleading registration information.

27. CERTIFICATE DESIGN AND USAGE

  • 27.1. Certificates are designed solely to confirm course completion and do not imply government approval, licensing status, or formal qualifications.
  • 27.2. Visual elements such as logos or formatting are used for branding and informational purposes only.

28. NOTICES

  • 28.1. All legal notices or formal correspondence must be sent to the registered address or via email as specified under Section 1.
  • 28.2. Notices shall be deemed delivered when sent by recorded mail or by acknowledged electronic receipt.

29. COURSE UPDATES AND VERSION CONTROL

  • 29.1. The Provider may update course content, structure, or assessment formats at any time to maintain relevance, quality, and compliance.
  • 29.2. Updates do not entitle the User to additional access periods or refunds unless otherwise stated.

30. IDENTITY VERIFICATION AND ACADEMIC INTEGRITY

  • 30.1. The Provider reserves the right to verify a User’s identity before issuing certificates.
  • 30.2. Users found guilty of academic dishonesty, including plagiarism or misrepresentation, may be disqualified without refund.

31. INTEROPERABILITY WITH THIRD-PARTY SYSTEMS

  • 31.1. Some services or features may rely on third-party platforms. The Provider disclaims all responsibility for the continued operation or availability of such systems.

32. COMPLAINTS AND DISPUTE RESOLUTION

  • 32.1. Complaints may be submitted through the user dashboard at https://maricert.eduonline.io/ or via the contact details in Section 1.
  • 32.2. The Provider aims to respond within 14 business days. Where resolution is not possible, disputes may be escalated to a certified UK mediator prior to formal litigation.

33. SEVERABILITY

  • 33.1. If any clause in this Agreement is determined to be invalid or unenforceable, the remainder of the Agreement shall remain valid and enforceable to the fullest extent permitted by law.

34. LIMITATION OF LIABILITY OF COMPANY OFFICERS

  • 34.1. No director, officer, employee, or agent of Maricert Maritime Certification Ltd shall be held personally liable for any loss, damage, or liability arising in connection with this Agreement or any course or service provided by the Company.
  • 34.2. All obligations are undertaken by the legal entity Maricert Maritime Certification Ltd alone.

35. USER WARRANTIES AND REPRESENTATIONS

  • 35.1. By accepting this Agreement, you represent and warrant that:
    • You are of legal age and have the capacity to enter into binding contracts;
    • You are of legal age and have the capacity to enter into binding contracts;
    • You are not acting on behalf of, or for the benefit of, any individual or entity subject to sanctions or trade restrictions imposed by the UK, US, EU, or UN;
    • You shall not use any course materials to promote, facilitate, or train individuals in any illegal, harmful, or fraudulent activity.

36. REVIEWS AND TESTIMONIALS

  • 36.1. By submitting any review, comment, or testimonial, you grant the Provider a non-exclusive, royalty-free, perpetual, worldwide licence to reproduce, modify, publish, and use such content for promotional or informational purposes.
  • 36.2. The Provider reserves the right to moderate, remove, or take legal action against reviews that are demonstrably defamatory, false, or made in bad faith.

37. EXPORT CONTROL AND SANCTIONS COMPLIANCE

  • 37.1. You agree not to access, purchase, or use any services offered by the Provider if you are located in or ordinarily reside in a country or territory subject to comprehensive UK, EU, or US sanctions or trade restrictions.
  • 37.2. The Provider may immediately restrict access without notice to comply with sanctions, export control obligations, or legal requests from competent authorities.

38. ENTIRE AGREEMENT

  • 38.1. This Agreement constitutes the entire legal agreement between you and the Provider concerning the subject matter herein and supersedes all prior agreements, understandings, or communications, whether oral or written.
  • 38.2. No amendment or modification of this Agreement shall be effective unless made in writing and signed or electronically acknowledged by both parties.
Maricert Marine Certification and Accreditation

1 May 2025

MARICERT QUALITY MARK POLICY

This Policy governs the use, assignment, and oversight of the Maricert Quality Mark by Maricert Maritime Certification Ltd (Company No. 16424399, UKPRN: 10098283, ICO Registration No: ZB8953990), a private company limited by shares registered in England and Wales, with its registered office at Dalton House, 60 Windsor Avenue, Merton Abbey, London, SW19 2RR, United Kingdom ("Maricert"). All references herein to “we”, “us”, or “our” shall refer to Maricert. Queries regarding this policy may be directed to maricert.certification@gmail.com or via the support portal at https://maricert.eduonline.io/.

1. DEFINITIONS

  • 1.1. Applicable Law means the relevant legislation of the United Kingdom applicable to business practices, advertising, and consumer rights, including but not limited to the Consumer Rights Act 2015, the UK General Data Protection Regulation (UK GDPR), and related statutory instruments.
  • 1.2. Application refers to the form submitted by an Organisation seeking to receive the Maricert Quality Mark.
  • 1.3. Quality Mark means the official visual badge granted to Organisations that meet Maricert’s transparency, reliability, and compliance criteria.
  • 1.4. Trusted Organisations Register ("Register") means the official list of Organisations that have been awarded the Maricert Quality Mark, publicly available on the Maricert website.
  • 1.5. Organisation means a legal entity, company, or sole trader providing educational or informational services online or offline, and seeking recognition through the Quality Mark scheme.
  • 1.6. User means any individual using the services or content provided by the Organisation.
  • 1.7. Client means a prospective or current customer of the Organisation.
  • 1.8. Maricert Platform ("Platform") refers to the website located at https://maricert.com, through which educational content, certification, and accreditation services are made available.
  • 1.9. Maricert LTD ("Maricert") means the legal entity registered in England and Wales with responsibility for managing the Maricert Platform and overseeing the Quality Mark programme.

2. GENERAL PROVISIONS

  • 2.1. The Maricert Quality Mark is issued to Organisations that demonstrate compliance with established standards of transparency, ethical practices, and content quality.
  • 2.2. To be listed in the Register and to receive the Maricert Quality Mark, an Organisation must submit a formal Application, confirming agreement with the Policy and its criteria.
  • 2.3. The Application must include accurate and up-to-date information about the Organisation, including contact details, services offered, refund policies, and applicable legal registrations.
  • 2.4. Applications are submitted via a designated form available on the Maricert Platform and are considered received once confirmed by Maricert.
  • 2.5. Qualified Organisations are listed in the public Register of Trusted Organisations. The Register is openly accessible on the Maricert website and may be viewed by any user or visitor.

3. JOINING THE QUALITY MARK PROGRAMME

  • 3.1. By submitting the Application, the Organisation expresses its commitment to meet and maintain the criteria established by this Policy.
  • 3.2. Organisations must ensure that all information provided in the Application is complete and truthful. Failure to provide accurate data may result in removal from the Register.
  • 3.3. Organisations agree that Maricert may verify any submitted information, including legal status, refund policies, and content quality.
  • 3.4. Organisations are required to notify Maricert within five (5) business days of any changes to their legal or contact information.
  • 3.5. If discrepancies or violations are identified, the Organisation will have fifteen (15) business days to resolve them. Otherwise, the Organisation may be removed from the Register.

4. ELIGIBILITY CRITERIA

  • 4.1. Organisations must meet the following criteria:
    • 4.1.1. Maintain a refund rate of less than 10% over the last six months;
    • 4.1.2. Provide valid business registration details and contact information;
    • 4.1.3. Display transparent refund policies and terms of service that align with UK consumer law;
    • 4.1.4. Provide accurate course descriptions and allow demo access for review;
    • 4.1.5. Appoint a contact person responsible for resolving issues with clients;
    • 4.1.6. Operate as a registered entity for a minimum of six months prior to applying.
  • 4.2. Organisations may be disqualified if they are subject to criminal or administrative proceedings related to consumer law violations.
  • 4.3. Maricert reserves the right to conduct independent audits or engage third-party verifiers.
  • 4.4. Costs associated with audits may be charged to the Organisation in case of confirmed violations.

5. GRANTING THE QUALITY MARK

  • 5.1. The Quality Mark assignment includes the following steps:
    • 5.1.1. Submission and registration of the Application;
    • 5.1.2. Document and content review by Maricert;
    • 5.1.3. Evaluation of refund policies and legal compliance;
    • 5.1.4. Verification of course quality and absence of plagiarism or prohibited content;
    • 5.1.5. Publication of Organisation details in the Register;
    • 5.1.6. Permission to display the Maricert Quality Mark on the Organisation’s website and materials.

6. MONITORING & COMPLIANCE

  • 6.1. Maricert shall review the compliance of Organisations at least once every six (6) months.
  • 6.2. Organisations must respond to compliance requests within fifteen (15) business days.
  • 6.3. If issues are not resolved in time, the Organisation may be removed from the Register and the Quality Mark revoked.
  • 6.4. Misuse of the Maricert Quality Mark, including false representation or unauthorised placement, will result in immediate withdrawal of rights and may lead to legal action.
  • 6.5. Upon revocation, the Organisation must remove the Quality Mark from all platforms within one (1) business day. Continued use may result in fines or legal consequences.

7. LIABILITY

  • 7.1. Organisations are fully responsible for the accuracy of submitted information.
  • 7.2. In the event of proven misinformation, Maricert reserves the right to seek compensation for damages and remove the Organisation from the Register.

8. APPEALS

  • 8.1. Notifications regarding delisting or violations will be issued in writing via email or user dashboard.
  • 8.2. The Organisation has ten (10) business days to respond to such notifications.
  • 8.3. If the Organisation believes the decision was incorrect, it may file an appeal within ten (10) business days.
  • 8.4. Maricert will review appeals within ten (10) business days and provide a final decision.

9. GOVERNING LAW

  • 9.1. This document shall be governed by and construed in accordance with the laws of England and Wales.
  • 9.2. Any disputes arising from or related to this Policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.